FAQs
What is Lumalign?
Lumalign is a premium oral care brand focused on helping clear aligner users maintain clean, fresh, and hygienic aligners. Our products are designed to combine effective cleaning with safe, everyday use.
Do I need an Ultrasonic Cleaner to use Lumalign?
Lumalign is optimized for ultrasonic cleaners, which provide the best results. It may also be used for soaking, but performance is strongest with ultrasonic cleaning.
What is Lumalign Aligner Cleaning Solution used for?
Lumalign Aligner Cleaning Solution is designed to deeply clean clear aligners, retainers, mouth guards, and similar dental appliances. It helps remove buildup, stains, and odors while keeping aligners clear and fresh.
Is Lumalign safe for daily use?
Yes. Lumalign features a mild, water-based, non-abrasive formula that is safe for daily use and gentle on aligner materials. It contains no harsh chemicals.
Do I need an ultrasonic cleaner to use Lumalign?
For best results, Lumalign is recommended for use with ultrasonic cleaners. However, it can also be used for manual soaking when needed, though ultrasonic cleaning delivers the deepest clean.
How long does shipping take?
Orders are typically processed within 1–2 business days. Standard delivery usually takes 5–10 business days, depending on your location. You’ll receive tracking details once your order ships.
Can I return or exchange my order?
Yes. We offer a hassle-free return policy. If you’re not satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order, provided the item is unused and in its original packaging.
How can I contact Lumalign support?
Our support team is here to help. You can reach us through the Contact Us page or by email. We aim to respond to all inquiries within 24–48 business hours.